Privacy Policy

  1. Introduction

At Reliable Bookkeeping and Office Services we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

  1. Collection of Personal Information

We collect personal information that is necessary for us to provide our bookkeeping and office services effectively. The types of information we may collect include:

– Name, address, and contact details

– Financial and transaction details

– Tax file numbers and business-related information

– Employment and payroll information

– Other information relevant to your financial affairs

  1. Use of Personal Information

We use your personal information to:

– Provide bookkeeping and financial management services

– Manage and maintain accurate financial records

– Prepare financial statements

– Communicate with you regarding your financial needs

– Comply with legal and regulatory obligations

  1. Disclosure of Personal Information

Your personal information may be disclosed to:

– Government agencies, such as the Australian Taxation Office (ATO), as required by law

– Third-party service providers who assist us in delivering our services, such as IT support or cloud storage providers

– Financial institutions or auditors, where necessary

– Only those parties directly involved in your financial management, under strict confidentiality

We will not disclose your personal information to any third parties for marketing purposes.

  1. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure systems, encryption, and confidentiality agreements with third parties. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

  1. Access and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, out-of-date, or incomplete. To request access or correction, please contact us at admin@reliablebookkeeping-officeservices.com.au. We will respond to your request within a reasonable timeframe.

  1. Privacy Complaints

If you have any concerns or complaints regarding the handling of your personal information, please contact us at [Your Contact Information]. We take privacy complaints seriously and will address your concerns promptly in accordance with the APPs.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website, and we encourage you to review it regularly.

  1. Contact Us

For any questions, concerns, or further information regarding our Privacy Policy, please contact:

Magreth de Graaf t/as Reliable Bookkeeping and Office Services
Thornlands Qld 4164
admin@reliablebookkeeping-officeservices.com.au

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