About Reliable Bookkeeping and Office Services

 

Trust Worthy

Your business is my top priority. I am committed to upholding the highest standards of integrity, reliability, and confidentiality, ensuring that your finances are managed with the utmost care and transparency, providing you with complete peace of mind.

Experienced

With over 30 years of expertise in a wide range of businesses. I bring a deep understanding of bookkeeping, accounting software, and office management, all tailored to meet your unique business needs and requirements, no matter if you are a lone tradesperson or SME.

Professional

Maintaining reliability and professionalism in every project, I am committed to delivering reliable, precise, efficient, and tailored bookkeeping, analysing your unique needs to ensure your business finances operate smoothly and efficiently. 

Code of Conduct

1. Commitment to Ethical Standards

Our organisation is dedicated to upholding the highest ethical standards as outlined in the relevant Codes of Professional Conduct. All employees and contractors are required to adhere to these standards in their daily operations, ensuring honesty, integrity, and fairness in all business practices.

2. Professional Competence and Due Care

We are committed to maintaining a high level of professional competence. Our team is required to continually update their skills and knowledge through ongoing professional development. This ensures that we provide services with the necessary care, diligence, and competence, in accordance with professional standards.

3. Confidentiality

We recognise the importance of confidentiality in our work. All personal and business information shared with us is kept strictly confidential and is only used for the purposes for which it was collected. Unauthorised disclosure of client information is prohibited and will result in disciplinary action.

4. Integrity and Objectivity

All team members are required to act with integrity and objectivity in their professional duties. This includes avoiding conflicts of interest, and any actions that could compromise the trust placed in us by our clients. We ensure that all advice and services provided are impartial and in the best interest of our clients.

5. Compliance with Laws and Regulations

We are committed to complying with all relevant laws, regulations, and standards governing our profession. This includes adhering to taxation laws, financial reporting standards, and other regulatory requirements. We stay informed about legal changes and ensure our practices are in line with the latest requirements.

6. Client Care and Communication

Our team is dedicated to providing excellent client service. We ensure clear, timely, and honest communication with our clients. We also provide clients with accurate and comprehensive information about our services, fees, and the scope of our work, to help them make informed decisions.

7. Monitoring and Enforcement

We regularly monitor compliance with these policies through internal audits and reviews. Any breaches of the Codes of Professional Conduct are taken seriously and will be addressed promptly through corrective action, which may include retraining, disciplinary measures, or termination of employment.

8. Reporting and Whistleblower Protection

We encourage our team to report any concerns regarding non-compliance with the Codes of Professional Conduct. We provide protection for whistleblowers who raise concerns in good faith, ensuring they are not subject to retaliation.

9. Continuous Improvement

We are committed to continuously improving our policies and practices to ensure ongoing compliance with the Codes of Professional Conduct. We welcome feedback from clients, staff, and regulatory bodies to help us enhance our services and maintain the highest standards of professional conduct.

 

Member of the Australian Bookkeepers Network

Member of the Australian Bookkeepers Network - Member No. 14119

Member of the Australian Bookkeepers Association

Member of the Australian Bookkeepers Association - Member No. 14119

Fully Insured for your peace of mind

Fully Insured for Your Peace of Mind – We've Got You Covered

Testimonials

Give us your feedback via Google Review our Services

I am very impressed with your work and professionalism and look forward to a long working relationship. Keep up the good work. Many thanks. Paul

Paul

Owner, Woodrats Joinery

Just a quick note to thank you and tell you that our accountant has told me that you have done a wonderful job of re-setting up my QuickBooks, and fixing all the setting up errors I had. He also said that he probably only has a couple of other clients whose QuickBooks is set up professionally like mine. Once again thank you also for your promptness and willingness to help at all times of day or night.
Rosie Savio

CEO, P Savio & Co Pty Ltd

We would like to thank you for bringing our club's account into the 21st century. Previously we were relying on Excel and pen & paper to manage our finances but thanks to the use of Reckon Software, we now have a clear grasp of our finances, allowing us to make informed decisions and plan for the future like never before. We highly recommend Reliable Bookkeeping and Office Services.
Marloes "Mel" Pronk

Secretary, Netherlands Association of QLD Inc

Magreth was instrumental in setting up our accounting software (Reckon)  before this we were using Excel spreadsheets, which were functional but not comprehensive enough to run my business. The transition was smooth and efficient thanks to Magreth's expertise and meticulous attention to detail. Our accountant was particularly impressed.

S. Gill

Owner , Satnams Garage

Contact Us

Ready to take your business to the next level? Contact us today and let's discuss how our expert bookkeeping and office services can make a difference for you!

admin@reliablebookkeeping-officeservices.com.au

0488 071 975

43-45 Boundary Road, Thornlands QLD 4164

Mon-Fri: 8am-5pm, Sat-Sun: Closed

Why Choose Us?

  •  Tailored Solutions: We customise our services to fit the specific needs of your business, ensuring you have the right tools and systems in place.
  •  Expertise You Can Trust: With decades of experience, we know how to set up systems that work smoothly from day one.
  •  Ongoing Support: Our services don’t stop at setup; we provide ongoing maintenance and support to keep your systems running flawlessly
  • Our services can help SMEs streamline their operations, ensure compliance with regulations and focus on growth, making Reliable Bookkeeping and Office Services a valuable partner to your business.

Click here to Contact us for an obligation free Consultation

Industry knowledge: Primary Producers, Transport Industry, Manufacturers, Service Industry, Vehicle Rentals, Real Estate Agents, Property Mangement, Project Homes, Building Contractors, Trades and Services, Medical Practice, Medical Service, Medical Provider, Retail Outlets, Take Away – Café - Restaurants, Service Stations and Roadhouses.

Services: Analysis of data requirements, Set up and maintenance of Accounting and Payroll Software systems  Accounts Receivable and Payable, Bank account reconciliation, Profit and Loss, Balance Sheet & reporting to Accountant, Stock control and Inventory, Payroll & reporting, Customised Invoices & Stationary, Budgets & forecasting, End of year processing and presentation for Accountant, General Administration, Set up and maintain Point of Sale and small Networks.

Service Area: Alexandra Hills, Birkdale, Brisbane Southside, Brisbane Western Suburbs, Capalaba, Chandler, Cleveland, Gumdale, Lota, Manly, Mt Cotton, Ormiston, Redland Bay, Redlands, Thorneside, Thornlands, Victoria Point, Wellington Point, Wynnum — wherever you're located, if you prefer the convenience of remote cloud services, we can assist clients Australia-wide.

www.linkedin.com/in/MagrethdeGraaf